FAQ - Korean Language House

FAQ



1. Where is your main centre located?

Our main center is located at 64, 2nd Floor, Jalan SS2/66, 47600 Petaling Jaya, Selangor, Malaysia.

2. Do you offer language classes online or in-person?

We are a MOE certified language centre and HRDF certified training provider that offers both physical and online classes. For physical classes, we have 11 locations including SS2, Petaling Jaya (HQ), Ampang, USJ 21, Puchong, Sri Petaling, Klang, Johor Bahru (Mount Austin & Skudai), Melaka, Port Dickson, Seremban, and Kampar.

3. How many types of courses do you offer?

We offer over 10 types of Korean courses that cater to different needs of learners. These courses are available in both physical and online methods. Our courses include Interactive Group Lessons, DSS Lessons, Private Lessons, Korean Business Korean, Korean Intensive Programs (Beginner, Intermediate, and Advanced), TOPIK Preparation Courses, CATTI/ITT Translation Test Preparation, HRDF Claimable Corporate Korean, Korean Home Learning Kits, and Speaking Courses. You may check our website or contact our admin for further details.

4. How are the classes conducted?

We offer various methods of learning to cater to different needs of learners:

    • Group by Level: Students will study level by level in a classroom setting. All students in the class will have the same content, and the learning level will be the same. Once completed one level, students will move on to the next level with the same group.
    • Group by DSS (Directed Self-Study): Students will learn at their own pace. This group is for students who have different learning progress. Fast learners can progress faster, and slow learners can learn without following other students’ learning level/progress. Due to the different students’ levels, contents may vary individually. With the ongoing guidance of our instructors, each student will set attainable goals and learn at their own pace. Each learner moves based on their own learning progress and ability. Self-directed learners develop confidence in their skills, as well as a passion for and personal responsibility to lifelong learning.
    • Private Tuition (One-to-One): One-to-one or two to three students in a group, and it is customized by students themselves. Students’ learning levels will be at their own pace.
    • Long Distance Program: The syllabus is well-arranged in the system. Learners can log in to the system to learn anytime, and they can get 1-to-1 tutor guidance via WhatsApp from 10 am to 9 pm every day. Besides, they also have extra weekly Korean speaking sessions with a native Korean on a weekly basis to build up their confidence in conversation.

5. What is the difference between your center compared to other conventional language centers?

Our specialized teaching method, DSS (Directed Self-Study), is the main difference as students can learn at their own paces in a group. This teaching method is designed by our center, and our tutors are trained to handle classes for this teaching method. For the same amount of contents, other conventional language centers may take longer to complete, but students enrolled in our center can take a shorter period of time to complete due to their own learning progresses. Therefore, our DSS syllabus is compact but efficient, and you can save time and money.

6. What are your fees?

The fees vary according to the location and language courses. All courses include textbooks and learning materials in the fees. A registration fee of RM50 is charged, but it will be waived if students register online within three days of making an inquiry.

7. Can I pay the fees in installments or do I have to pay in full?

Fees must be settled before the first class starts, and students must pay the fees in full duringregistration. However, installment options are available for our Intensive Korean program.

8. Who are the language tutors?

Locals who graduated from universities in Korea and have a high Korean language proficiency level, as well as native Korean tutors, are available. The tutor-in-charge for classes will be arranged according to different locations and their own schedules. All of our tutors are multilingual and can speak English. Some of them can speak English, Malay, and Mandarin.

9. Do I need to start from scratch if I have basic knowledge of the language? How are classes arranged according to my level?

No, you don’t necessarily have to start from scratch. We will assess your language level through a placement test before enrollment, and then you can start from the appropriate level.

10. Can I keep the learning materials provided?

Yes, all textbooks and printed learning materials are included in the fees, and you can keep them for your own revision and studying purposes. For Online lessons, we provide PDF and digital versions.

11. How often are classes conducted?

On average, each group class is conducted for 2 hours per week over a period of 8 weeks. At our SS2 center, we also offer alternative schedules, such as 1.5 hours per week for 8 weeks (12 hours in total). One-to-one classes or customized groups can be conducted up to twice a week or on a customized schedule upon request.

12. What are the available days and time for classes?

We offer classes at various days and times, including weekdays (evening and night) and weekends (morning, afternoon, evening, and night). We suggest that you let us know your preferred day and time, and we will check for availability. If your preferred day and time are full, we will suggest other available options.

13. Do I need to form my own group of students?

No need. If you are alone and want to join our group classes, you can register and pay, and we will fit you into a suitable group.

14. How can I contact you?

You may email admin@koreanlanguagehouse.com or call/SMS/WhatsApp Ms JC +60 16-353 3658 for inquiries about the address, fees, intake dates, etc. Our admins are multilingual and can speak English, Malay, and Mandarin. You may contact them in any of these languages.

15. Can I visit the locations for inquiries and registration?

Interested students may make an appointment with us via our email or WhatsApp three days before the appointment date. We will arrange the appropriate and available time for you to walk-in for inquiries. The other locations listed are our collaboration venues; therefore, you are only able to walk-in for inquiries when our tutors are there at specific times. Otherwise, you would need to visit our SS2 center.

Registration is mostly encouraged to be done online, but you may also visit our SS2 center for registration and payment.

16. Can I get full or half refund if I can’t join the class before the intake date or stop my classes mid-way?

No. Full or half refunds will not be given if students are unable to join the class due to personal reasons (study, work, etc.).

However, you may inform us earlier before classes commence for other day/time class arrangements, but the delay for joining classes must not be more than 2 months after registration.

A full refund will only be given if we postpone the commencement of the class more than three times or cancel the class.

17. Can I replace my missed classes?

You can replace missed classes for specific schedules, and replacement classes must be claimed within the course duration.

18. Do you provide certificates?

Yes, we issue a completion certificate to learners upon completing a group level course, but atleast 80% attendance is required to receive the certificate. The certificate will be issued upon request. However, we encourage learners to take the Korean Proficiency Test (TOPIK) to obtain an official certificate.

19. What is the TOPIK test?

The TOPIK test (Test of Proficiency in Korean – 한 국 어 능 력 시 험 ) is the Korean Language proficiency test administered by the Korea National Institute for International Education (NIIED – 국립국제교육원) and is recognized by the Korean government.

Students may take this test for study or work purposes. This test is held twice a year at Universiti Kebangsaan Malaysia (UKM), Bangi, Malaysia.

We are able to guide students taking this test as our teaching materials are planned according to the TOPIK test syllabus.

20. Is the TOPIK test compulsory for every student?

No, it is not compulsory for students at our centre to take the TOPIK test as it is up to the students to decide. However, we strongly encourage students to take this test to have their proficiency in Korean language assessed and recognized.

21. What are the benefits of being your students?

As our students, you will enjoy a range of benefits, including joining a FREE TOPIK study group, participating in FREE weekly speaking sessions with Korean tutors, and special offers when purchasing books from our Korean bookstore. You will also receive FREE consultation to study and work in Korea, and have the opportunity to transform your Korean proficiency into a professional career through our training and practical programs. In addition, you can connect with our corporate partners for more job opportunities.

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